Get in Touch With Us
Got a question about how this site works, spotted something that needs a second look, or want to flag an issue with one of the brands we cover? This page explains how to reach us and what we can actually help with.
How We Can Help
Casinos Not On Gamstop is an independent comparison resource covering casinos not on GamStop, so our team is best placed to answer questions about the content on this site itself — not to act as customer support for any individual operator. If you have a query about a deposit, a bonus that hasn't credited, or a withdrawal from one of the brands featured on our list of the best non-GamStop casinos, that operator's own support team will always be faster and better placed to sort it out than we are.
What we can help with includes:
- Site feedback — if something on workbar.co.uk is unclear, outdated, or doesn't match what you found when you visited a listed casino, tell us. We rely on reader feedback to keep our reviews accurate.
- Corrections — welcome offers, terms and licensing details change often at these operators. If you spot a figure or condition that looks wrong, let us know and we'll check it.
- General questions — about how we rate and rank casinos, how payment methods work, or what to expect from a non-GamStop site versus a UKGC-licensed one.
- Content suggestions — if there's a topic, payment method or casino type you'd like us to cover in more depth, we're happy to hear it.
- Partnership or editorial enquiries — if you represent a casino brand or an affiliate network and want to discuss inclusion on the site, introduce yourself and outline what you have in mind.
Getting in Touch
Email is the most reliable way to reach us. Please include a short summary of what your message is about — a feedback point, a correction, a question, or a partnership enquiry — so it reaches the right person without delay. We read every message personally; there's no automated reply standing in for an actual response, though during busier periods it can take a little longer than usual to get back to you.
If Your Enquiry Is About a Specific Casino
Because these sites operate outside UK-specific self-exclusion arrangements, each one sets its own support channels, opening hours and complaints process, typically through live chat or email listed on the operator's own site. If you've had a dispute with a casino — over a bonus, a withdrawal delay, or account verification — start with that operator's support team and, where relevant, their licensing authority. We're glad to hear about your experience afterwards, since it feeds directly into how we assess and rank brands, but we can't intervene in an account-specific issue on your behalf.
A Word on Safer Gambling
If you're contacting us because gambling has stopped feeling like entertainment, or you're worried about your own play or someone else's, please say so in your message. We'll point you towards independent support organisations. Self-exclusion through GamStop is one route some players choose, and separately, most reputable non-GamStop casinos offer their own account limits, cooling-off periods and self-exclusion tools directly through account settings — worth exploring if you want a break without waiting on a reply from us.
Keeping Our Information Reliable
Every review, comparison table and ranking on workbar.co.uk reflects our own research into the operators, their licensing, their payment options and their promotions at the time of writing. These details shift, sometimes quickly, and reader reports are one of the ways we catch a change before our next review update. If something you read here doesn't match what you experienced when you signed up, we'd genuinely like to know — it helps every reader after you.
Thanks for taking the time to read this far. Whatever brought you to this page, we look forward to hearing from you. Remember, all gambling activity referenced on this site is intended for players aged 18 and over.